The company provides Plain Old Telephone Service remote support. POTS are a phone on your desk. You can link your computer to a dial-up network using a modulator/demodulator (MODEM). Simple telephone lines transmit and receive signals through wires to function. These signals are transmitted from one phone to the next, after which they are routed to the central office where they are combined into one frequency. Each person's phone may be made to be unique thanks to this, enabling them to call a certain number without having to first try all the ones in their address book.